PaymentPrepayment is required with all orders. Personal checks must clear before the animals can be shipped. Please contact us by phone to be sure the animal(s) you are interested in is still available before sending any money.
GuaranteeLive arrival will be guaranteed with FedEx shipments when temperatures are between 28 - 85 degrees F and the package is picked up at the closest FedEx sort facility. When shipping via the airlines we guarantee live arrival as long as temperatures are between 40 - 90 degrees F along the entire shipping route. Packages should be picked up within 3 hours of arrival. Live arrival is not guaranteed with "door to door" shipments. Be sure to inspect the animal at the time of pickup. If a problem exists please contact us immediately.
Notification ListsOnce pairings for the upcoming season have been determined they will be posted on the Available page. At that time we will begin taking names for a notification list. Being placed on a notification list does not obligate you to a purchase. Once we have decided which specimens will be available an email notification will be sent to all those on the list.
DepositsWe do not accept deposits on animals that have not been produced. This allows you to change your mind and keeps us from having to refund deposits on animals we did not produce. We require deposits of 20% of the invoice total. Payment plans should be completed within 4 to 6 months. Any of the forms of payment mentioned above are welcome.
RefundsInitial deposits on babies will be refunded in full if we cannot provide you with the animal agreed upon. If you change your mind after a deposit has been made, the deposit will be refunded at 75% within the first 30 days and 50% within the first 60 days. Deposits and payment plans delinquent more than 60 days will be non-refundable. At that time animals may be put back up for sale. We understand that emergencies do arise but please stay in contact with us and we will work with you as best we can. Deposit balances may be transferred to another available animal within one year of the date we receive your original deposit.
International OrdersInternational orders are welcome but are subject to a $2,000.00 minimum order.
Sexing PolicySex determinations will be made to the best of our ability at the time of sale.